Over 18 years’ experience in IT operations, System analysis & designing, Software development & implementation and managing complex projects of different sizes. Manage IT functions through governance, organizational and operational changes. Focus on customer satisfaction, collaboration with stakeholders, understanding business issues and implementing technology solutions. Mentor, coach and build teams in global, multi-cultural environment.
Process Reengineering | Digital Finance | Digital Money | Digital Transformation | Financial Inclusion | Project Management | SDLC | ERP Implementation | ETL | Service Level Agreements (SLA) | IT Budgeting | BCP Business Plan | Vendor Management Strategy | IT Policies & Procedures | IT Audit ITIL & COBIT Framework | Process Improvement